No, we are not able to issue certificates if we are unable to verify your attendance at a particular event.

Trainees should ensure that they are registering for events following the booking links available on Synapse, once registered you will receive an email containing a unique QR code. When attending on the day trainees should ensure their QR code is scanned to confirm their attendance. If you are experiencing any technical issues on the day please contact the PPR team via the support portal who will be able to help and ensure you are recorded as attended. 

Certificates are then automatically distributed to those who have both registered and signed in approximately 4-5 weeks after the event. 


In the instance that you are able to attend an event at the last minute you can still register for events up to 3 hours after the start time of the training day, you should receive your QR code immediately after you have registered so that you can then sign in for the the event, if you experience any technical issues please contact the team via the portal for assistance on the day of the event.