I am having issues loading the preferencing page

Modified on Wed, 26 Jul 2023 at 11:26 AM

Please see below tips to help you when loading the preferencing page the first time - 

- It is advisable to use either a desktop computer or a laptop. Mac users may find some difficulty loading so it is advisable to use alternative devices.

- Check that your internet strength and speed is adequate, slower speeds mean this process will take longer.

- The preferencing page on Oriel is more compatible with the Google Chrome browser.

- Ensure you have fewer programs/tabs/windows open on your device to help speed up the process.

- Leave the preferencing page to load for a period of 20-30 minutes uninterrupted for the initial load.

- Do not refresh and click on the page when loading as this slows it down further.

If none of the FAQs have answered your question, please submit an enquiry to the team by clicking here

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