Requesting reasonable adjustments for interviews

What this article is about
This article explains how to request reasonable adjustments for an interview or assessment.

Who this is for
Applicants who need adjustments for an interview, assessment, communication, platform or other recruitment stage.

What you need to know

• Reasonable adjustments are intended to reduce barriers and support fair access to interview and assessment.
• You should request adjustments in your application form where possible, and as early as possible where it is not.
• You may be asked to provide supporting information.
• Adjustments may include practical changes to the interview format, timing, communication, accessibility or platform support.
• Recruitment adjustments are separate from workplace adjustments after appointment.
• Approval of an adjustment does not guarantee an offer.

What to do

1. Read the recruitment or interview guidance on requesting adjustments.
2. Identify the adjustment you need and explain which part of the interview process it applies to.
3. Submit your request through the published route before the deadline.
4. Provide supporting information if requested and ensure that the evidence provided corresponds with the adjustment you request..
5. Check the confirmation carefully.
6. Contact the recruitment support route promptly if the adjustment has not been confirmed or applied.
7. If your needs change, tell the recruitment team as soon as possible.

If this does not work
If an adjustment has not been put in place and your interview is soon, raise the issue urgently through the recruitment support route and make clear when your interview is taking place.

Who to contact
Use the recruitment support route set out in the applicant guidance or interview invitation.

What HET can and cannot help with
HET can help with

• Directing you to the correct adjustment request route.
• Supporting local adjustment queries where HET owns the recruitment process.
• Liaising with relevant teams where appropriate and permitted.

HET cannot help with

• Approving employer workplace adjustments.
• Guaranteeing that requests can be arranged at short notice.
• Providing occupational health, legal or clinical advice.
• Changing recruitment outcomes because an adjustment was requested.

Related articles

• Requesting reasonable adjustments for the recruitment process
• Requesting reasonable adjustments for recruitment and training
• Special requirements for events 

Last reviewed
 Last reviewed: 25 September 2026