Updating your personal details (name, address, contact information)

What this article is about
This article explains how to update your personal details during training.

Who this is for
Doctors and dentists in training who need to update their name, address, email address, telephone number or other personal contact information.

What you need to know

• You are responsible for keeping your personal and contact details up to date.
• Your details may be used for important training, rotation, ARCP, revalidation, employer and programme communications.
• You may need to update details in more than one system, depending on the change.
• If you change your name, you may be asked to provide supporting evidence.
• You should also update your employer and relevant professional bodies where required.

What to do

1. Check which details need to be updated.
2. Update your details on the relevant training or recruitment portal, where this option is available.
3. If you are already in training you should update your details on your trust ESR system.
4. If you cannot update the details yourself, raise a query through the PGMDE Support Portal.
5. Include your full name, professional registration number, specialty, current training region and the detail that needs to be updated.
6. If your name has changed, provide the evidence requested.
7. Check that your employer and any relevant college or faculty records are also updated where needed.

If this does not work
If your details still appear incorrectly after you have submitted the change, raise a follow-up query and include what you expected to be changed and where the incorrect information is still showing.

Who to contact
Use the PGMDE Support Portal for training record or portal detail queries. Contact your employer for employment, payroll or contract records.

What HET can and cannot help with
HET can help with

• Updating or correcting details held in HET training systems where permitted.
• Advising which training record may need updating.
• Supporting correction of local training data where evidence is provided.

HET cannot help with

• Updating employer payroll, contract or HR records.
• Updating records held by external colleges, faculties, the GMC, GDC or other organisations.
• Accepting name changes without appropriate evidence where evidence is required.

Related articles

• What to do if your personal details are wrong on the portal
• Who to contact about personal detail changes or leaver queries
• Registering for portal access as a new trainee or applicant

Last reviewed
 Last reviewed: 19 June 2026