Please ask your referee to check that the reference email is not in their Junk or SPAM folders. In addition, the referee may have Oriel accounts set up under more than one email address so please check with them that they are looking under the same email account that you nominated when you set them up as a referee. 


If this does not resolve your issue, please advise us by clicking the link below and we will contact the IT supplier to request a resolution as soon as possible.