PGMDE Support Portal

Rotations

General 4

• What if none of the FAQs answer my query?
• How can I update the account holders for my trust?
• Who should I contact if I am experiencing technical difficulties with my trust portal account?
• How can I get updates if there are technical issues with the Portal?

Publication Timelines 3

• When will rotation grids be available to LEPs via the trust portal?
• When will the portal update with new information and display any changes?
• How do I find out when specialties and programmes are due to rotate?

The Trust Rotation Grid (TRoG) 8

• What data can I expect the TRoG to contain?
• The TRoG appears to have missing data / we have not received details of trainees next placement.
• Not all of my posts are showing up on the TRoG report.
• Why do I have an NPN that is not associated to an ESR position number?
• Why are some of my posts appearing in grey on the TRoG?
• I can only see the 1st placement on TRoG. When will confirmation of remaining placements throughout the training year be communicated?
• How are academic trainees identified on the TRoG?
• A new starter trainee is appearing on TRoG but there are no details or pack available on Oriel

Placeholders 3

• What are placeholders and why are they appearing on the TRoG?
• Where a placement displays the instruction ‘RECRUIT’, does this mean that HEE LaSE are currently recruiting to the post or that the LEP should undertake local recruitment?
• The TRoG currently indicates ‘HOLD’ against a post. How and when will I know if the post will be filled?

Data Changes 7

• How will changes to rotation data be communicated and when?
• What does the data changes tab of TRoG show us?
• If there are multiple data changes relating to one post, how do I know which data change is now the correct placement information?
• What does the colour coding system mean on the data changes sheet of TRoG?
• Why do TRoG and Intrepid show different placement information?
• A trainee or clinical colleague has informed us that specific changes have been made to rotations and trainee placements. Who should we inform?
• How will we be informed of any changes made to placements outside of rotation dates?

Forecast Rotation Grid (FRoG) 3

• What does FRoG show me?
• Why are there blank fields showing in the FRoG?
• Why can I only see the future placements for trainees and not see by individual post who will occupy it in the future?

Establishment Report 2

• What does the establishment report contain?
• Why does a post not appear on the LDA quarterly finance schedules but is appearing on TRoG?

Trainee Data Discrepancies 4

• A trainee has informed us that their grade of training is different to that on TRoG
• The placement start date is different on TRoG to what the trainee has confirmed.
• A trainee has informed us they are going on paternity leave / different trust / withdrawn but their name still appears on my TRoG.
• Can you give us the contact details for a trainee?