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What if none of the FAQs answer my query?
How can I update the account holders for my trust?
Who should I contact if I am experiencing technical difficulties with my trust portal account?
How can I get updates if there are technical issues with the Portal?
I can’t see any academic trainees on my grid
How will the new ESR and TRAC to TIS Interface work?
When will rotation grids be available to LEPs via the trust portal?
When will the portal update with new information and display any changes?
How do I find out when specialties and programmes are due to rotate?
The Trust Rotation Grid (TRoG)
What data can I expect the TRoG to contain?
The TRoG appears to have missing data / we have not received details of trainees next placement.
Not all of my posts are showing up on the TRoG report.
Why do I have an NPN that is not associated to an ESR position number?
Why are some of my posts appearing in grey on the TRoG?
I can only see the 1st placement on TRoG. When will confirmation of remaining placements throughout the training year be communicated?
How are academic trainees identified on the TRoG?
A new starter trainee is appearing on TRoG but there are no details or pack available on Oriel
What are placeholders and why are they appearing on the TRoG?
Where a placement displays the instruction ‘RECRUIT’, does this mean that HEE LaSE are currently recruiting to the post or that the LEP should undertake local recruitment?
The TRoG currently indicates ‘HOLD’ against a post. How and when will I know if the post will be filled?
How will changes to rotation data be communicated and when?
What does the data changes tab of TRoG show us?
If there are multiple data changes relating to one post, how do I know which data change is now the correct placement information?
What does the colour coding system mean on the data changes sheet of TRoG?
A trainee or clinical colleague has informed us that specific changes have been made to rotations and trainee placements. Who should we inform?
How will we be informed of any changes made to placements outside of rotation dates?
Forecast Rotation Grid (FRoG)
What does FRoG show me?
Why are there blank fields showing in the FRoG?
Why can I only see the future placements for trainees and not see by individual post who will occupy it in the future?
What does the establishment report contain?
Why does a post not appear on the LDA quarterly finance schedules but is appearing on TRoG?
Trainee Data Discrepancies
A trainee has informed us that their grade of training is different to that on TRoG
The placement start date is different on TRoG to what the trainee has confirmed.
A trainee has informed us they are going on paternity leave / different trust / withdrawn but their name still appears on my TRoG.
Can you give us the contact details for a trainee?