Recruitment Complaints

You are able to make a complaint which falls within the Medical and Dental Recruitment Selection (MDRS) Complaints Policy.

Making a complaint

All national recruitment offices use a nationally agreed process for handling complaints about recruitment. If you feel your application has not been managed correctly and have evidence of a failure in the process, you should explore this route.

The MDRS complaints policy may be viewed here. All complaints must be submitted using the MDRS Complaints Policy Submission Form. Completed MDRS Complaint Policy Submission Forms should be should be sent, together with evidence to the Lead Recruiter for the process that the complaint relates to. Lead Recruiter contact details can be found on the Contacts page

For London and Kent, Surrey and Sussex led recruitments please send the completed the MDRS complaints policy submission form and relevant evidence through this applicant support portal via the Recruitment Complaints Form. 

If none of the FAQs have answered your question, please submit an enquiry to the team by clicking here