Where possible we will try and resolve issues about your application via submitting a ticket this Support Portal. However, if you are not satisfied with the outcome you are able to make a complaint under the MDRS complaints policy
Before submitting a complaint, you should read the policy to ensure that your issue falls within the scope of the policy.
Making a complaint
If you feel your situation fits within the scope of the policy, complaints must be submitted using the MDRS Complaints Policy Submission Form. Completed MDRS Complaint Policy Submission Forms should be should be sent, together with any relating evidence, to the lead recruiter for the vacancy to which the complaint relates. Lead Recruiter contact details can be found on the Contacts page.
For vacancies managed by the London Recruitment Team, your complaint should be emailed to: england.complaints.lase@nhs.net.
If none of the FAQs have answered your question, please submit an enquiry to the team by clicking here
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