If during eligibility checking the National IDT team has a query about a document, signature or piece of evidence, they will inform you and give you 48 hours to provide the missing information.
The information must be provided within this timeframe in order to avoid delaying the process; Failing to do this will result in your application being marked as ineligible and the withdrawal of your application for the IDT window. Therefore, it is important that you check your email and junk mail regularly to avoid missing any emails from the IDT team.
If none of the FAQs have answered your question, please submit an enquiry to the team by clicking here
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