I am trying to upload a document but the system is telling me that the file is too large. What should I do?

Modified on Sun, 16 Jul 2017 at 11:22 AM

The maximum file size that can be uploaded is 10MB.  In order to upload it you will need to reduce the file size.  

You could consider:

  • lowering the resolution at which the document is scanned
  • re-size the image
  • create a Zip file - details of how to do this are available here

If none of the FAQs have answered your question, please submit an enquiry to the team by clicking here

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